Product » FGD0400 & FGD0800

There were 15 articles found in this Section:

1. High sound does not cause an alarm. Why is this and what should I do?
   Cause The unit is not close enough to the high sound source, or the programmed sound setting results in a lack of sensitivity to high sound. Solution Move the unit closer or reprogram the sound sensitivity.
2. False high sound alarms are occuring frequently. Why is this and what should I do?
   Cause The programmed sound sensitivity results in oversensitivity to non-alarm sound as well as alarm sound. Solution a. Sound Recognition Time is too short. b. Reprogram the sound sensitivity. c. Lengthen the sound Recognition Time.
3. FGD0400 & FGD0800 - The FGD400 and telephone answering device (sharing the same line) answer incoming calls simultaneously. Why is this and what should I do?
   Cause The FGD400's number of Rings Until Answer is set to equal the number of rings set for the telephone answering device. Solution Change the number of Rings Until Answer for the FGD400
4. FGD0400 & FGD0800 - The FGD400 recites the alarm message or Status Report over the telephone, but is silent at the installation site. Why is this and what should I do?
   Cause The local voice mute feature is in effect. Solution Deactivate local voice mute.
5. FGD0400 & FGD0800 - The FGD400 will not answer the telephone for Callback Acknowledgement. Why is this and what should I do?
   Cause You did not allow the telephone to ring 10 times. Note: If the TAD (telephone answering device) is disabled, the telephone rings ten times before the FGD400 answers. If the TAD is enabled, you must call the unit and let the line ring once, then hang up, wait ten seconds and call back agai ...
6. FGD0400 & FGD0800 - The FGD400 will not answer the telephone when called for a Status Report or alarm acknowledgment. Why is this and what should I do?
   Cause a) Rings Until Answer is incorrectly programmed. b) The FGD400 is connected to an incompatible telephone line Solution Recheck programming of Rings Until Answer. Some telephone systems will not allow the telephone to ring beyond 4 rings. If your FGD400's Rings Until Answer is set atmore ...
7. FGD0400 & FGD0800 - The FGD400 fails to dial out. Why is this and what should I do?
   Cause a) The telephone number may be incorrectly programmed. b) Tone or pulse (the current dialing method) is not compatible with the telephone line on which the Model 400 is installed. c) Recognition Timeis too long. An alert condition does not remain in effect long enough to become a valid al ...
8. FGD0400 & FGD0800 - The unit says “Error 2.” What should I do?
   Cause Programming changes were attempted without unlocking the keypad. Solution Unlock the keypad, then make programming changes.
9. FGD0400 & FGD0800 - The unit says “Error 1.” What should I do?
   Cause An invalid value has been entered or too much time has passed without entering a value. Solution Only enter values within the allowed programming range, and make programming changes in a timely fashion.
10. FGD0400 & FGD0800 - The Sensaphone calls with a high/ low temperature alarm but recites a temperature that’s within the programmed limits. What is the cause and what do I do?
    Cause The Sensaphone recites the "current" temperature when it calls you, not the temperature at the time the alarm occurred. It is likely that the temperature has changed since the time the alarm was detected and has since returned to normal operating conditions. Solution Shorten the Call Dela ...
11. FGD0400 & FGD0800 - False high temperature alarms from freezer. What is the cause and what do I do?
    Cause Most freezers have a defrost cycle during which the temperature will rise considerably, thus causing an alarm to occur. Solution Program an zone recognition time longer than the defrost cycle.
12. FGD0400 & FGD0800 - Temperature reading is inaccurate. What is the cause and what do I do?
    Cause a) Temperature sensing may be affected by a source of ambient heat (ie., direct sunlight, or heat duct proximity). b) Temperature may require calibration. c) The unit is using the wrong temperature scale (Fahrenheit vs. Celsius). Solution Try moving the unit to a different location. After ...
13. FGD0400 & FGD0800 - Temperature reads 150° F or 65° C. What is the cause and what do I do?
    Cause Temperature sensor wires are touching or have shorted. Solution Verify and correct wiring.
14. FGD0400 & FGD0800 - The temperature reading is -20° F or -30° C. What is the cause and what do I do?
    Cause The temperature sensor has been disconnected or has broken wires. Solution Examine the wires to temperature sensor and connect or replace wiring.
15. FGD0400 & FGD0800 - Can’t program temperature limits; or the unit won’t read the temperature sensor. What is the cause and what do I do?
    Cause The zone isn't configured to read a temperature sensor. Solution Press SET and CONFIGURE to program the zone.